Location: Chisinau, Moldova

Application Deadline: 01 Nov 2023, 16:30 (GMT+2:00)

Application Extended deadline: 09 Nov 2023, 10:30 (GMT+2:00)

Type of Contract: Individual Contract

Starting date: 15 Nov 2023

Reference to the project: Developing e-Contravention

Expected Duration of Assignment: November 2023– September 2025

Submission Instructions:

Should you be interested and decide to submit an offer for this assignment, kindly submit directly in the online supplier portal no later than the deadline indicated in the system.

Offers must be submitted directly in the Quantum Supplier Portal following this link: http://supplier.quantum.partneragencies.org  using the profile you may have in the portal (please log in using your username and password).

Follow the instructions in the user guide to search for the competition using search filters, namely Negotiation ID: UNDP-MDA-00317 and subscribe to the competition in order to get notifications in case of amendments of the competition document and requirements.

In case you have never registered before, follow this link to register a profile:

https://estm.fa.em2.oraclecloud.com/fscmUI/faces/PrcPosRegisterSupplier?prcBuId=300000127714247 based on the instructions in guides available in UNDP website: https://www.undp.org/procurement/business/resources-for-bidders.

Please note that the access link to the Supplier registered profile is sent from Oracle within up to 3 days. In case you have not received the access link after 3 days since registration, you should address for support to UNDP at the email address: sc.md@undp.org. In case you encounter errors with registration (e.g. system states Supplier already is registered), you should address for support to UNDP at the email address: sc.md@undp.org.

Computer firewall could block oracle or undp.org extension and Suppliers might not receive the Oracle notifications. Please turn down any firewalls on your computers to ensure receipt of email notification. 

Do not create a new profile if you already have one. Use the forgotten password feature in case you do not remember the password or the username from previous registration.

Should you require further clarifications on the application through the Quantum online portal, kindly contact the Procurement Unit at sc.md@undp.org. Please pay attention that the proposal shall be submitted online through the Quantum system and any proposal sent to the above email shall be disqualified.

Should you require further clarifications on the Notice, Terms of Reference or other requirements, kindly communicate using the messaging functionality in the portal.

Deadline for Submission of Offers (Date and Time), which is visible in the online supplier portal will be final. The portal will not accept submission of any offer after that date and time. It is the responsibility of the applicant to make sure that the offer is submitted prior to this deadline for submission.

Applicants are advised to upload offer documents and to submit their offer a day prior or well before the date and time indicated under the deadline for submission of Offers. Do not wait until last minute. If Applicant faces any issue during submitting offers at the last minutes prior to the deadline for submission, UNDP may not be able to assist on such a short notice and will not be held liable in such instance. UNDP will not accept any offer that is not submitted directly through the System.

If any discrepancy between deadline in the system and in deadline indicated elsewhere, deadline in the system prevails.

We look forward to your favourable response and thank you in advance for your interest in working with UNDP.  

Contacts:

Ms. Elena Verdes.

elena.verdes@undp.org

Background

The UNDP project “Supporting the e-transformation of policing processes related to contravention cases” (E-Contravention Project) is a multi-year institutional development project designed to contribute to creating the necessary enabling conditions and support developing the capabilities (at managerial and user levels) required for modernizing police operations in contravention cases. Building upon the MIA’s aspirations to e-transform internal processes and enhance the quality of services delivered, the Project will strengthen institutional capacities, facilitate interinstitutional dialogue and interoperability, update (to the extent necessary) the regulatory framework and develop a modern and scalable software solution to enable an environment for nurturing next-generation police operations, supported by skills, knowledge and tools compliant with the demand for modern-style policing. Project interventions will offer and encourage equal opportunity for the participation of men and women.

The national police service has not fully unlocked the potential of digital solutions to enhance the promptness and completeness of its operations. Many processes are still paper based, consuming critical time, effort and resources needed to respond to a specific situation. Documentation and investigation of contraventions (misdemeanors) is one of Police operations where digital transformation efforts are at a nascent stage. As part of maintaining public order and security mandate, the Police is the main law enforcement agency dealing with detection and investigation of contraventions.

Acknowledging the importance of digital transformation in ensuring effective and transparent policing activity and delivery of justice for all, the Project will contribute to creating the necessary enabling conditions and support developing the capabilities (at managerial and user levels) required for modernizing police operations in contravention cases.

E-Contravention Project is seeking to hire a national ICT consultant to provide the Project team, Ministry of Interior and its subdivisions as the future system owner, with specialised technical support and advice throughout the process of design, development and configuration, testing and piloting, stabilization and commissioning of the E-Contraventions Case Management System, which would allow the digitization of the contravention processes and will ensure interoperability with other E-Systems.

Scope of work

The expected outcome of the assignment is to provide expert support to the E-Contravention Project team and delegated representatives of the MIA subdivisions, in the context of design, development and configuration, testing, piloting, stabilization and commissioning of the E-Contraventions Case Management System(E-CCMS).

In order to achieve the stated objective, the consultant will have the following responsibilities:

1. Participate as a member of the Evaluation Committee in evaluation of technical offers for the development of the E-CCMS, including provide support during the pre-biding conference, contribution to narrative and documentation associated to the evaluation process. Approve the detailed implementation plan developed by the contracted E-CCMS developer (Developer).
2. The consultant will provide support to the Project Team in development ToRs for the contracting of the third-party quality assurance/audit services Company, including support during the pre-biding conference and evaluation of bids.

Provide strategic advice and technical support to the E-Contraventions Project team and the Project’s beneficiary institutions - future users of the system, in the context of implementation of the E-CCMS project phases: development, testing piloting, user training and commissioning of the information system. Contribute to the coordination, in close cooperation with the UNDP’s E-Contraventions Project, of the work of the stakeholders in the context of the development, testing, piloting, user training and commissioning of the E-CCMS information system

Requirements for experience

Academic Qualifications:

• Master’s Degree (or 5 years university degree) in IT management, Computer Sciences, computer engineering or other relevant discipline.

Work experience:

• At least 5 years of progressively responsible experience in planning, design, development, implementation and maintenance of information systems.
• Proven previous experience (at least 2 previous assignments) in actively participating in the work related to conceptualisation of Databases, IT Registers and/or IT Systems.
• Professional experience of working with law enforcement institutions is a strong advantage.

Competencies:

• Excellent knowledge and understanding of the phases related to set-up and subsequent functioning of a National IT Databases.
• Excellent knowledge and understanding of management of ICT projects.
• Excellent knowledge of the ICT policies and regulatory framework of the Republic of Moldova.
• Demonstrated interpersonal and diplomatic skills, as well as the ability to communicate effectively with stakeholders at all levels and to present ideas clearly and effectively.
• Previous work with UNDP and/or other development partners will be an asset.
• Fluency in Romanian and English. Knowledge of Russian is an asset.

Proven commitment to the core values of the United Nations respecting differences of culture, gender, religion, ethnicity, nationality, language, age, HIV status, disability, and sexual orientation, or other status.

Documents to be included

Interested individual consultants must submit the following documents/ information to demonstrate their qualifications:

• Offeror’s letter to UNDP confirming interest and availability for the individual contractor (IC) assignment, incorporating financial proposal in Annex 2 (in USD, specifying a total requested amount per working day, including all related costs, e.g. fees, phone calls etc.);
• Proposal (Motivation Letter): explaining why they are the most suitable for the work including similar previous experience.
• CV and at least 3 references.

The UNDP Moldova is committed to workforce diversity. Women, persons with disabilities, Roma and other ethnic or religious minorities, persons living with HIV, as well as refugees and other noncitizens legally entitled to work in the Republic of Moldova, are particularly encouraged to apply. Please specify in CV, in case you belong to the group(s) under-represented in the UN Moldova and/or the area of assignment.

Important notice: The applicants who have the statute of Government Official / Public Servant prior to appointment will be asked to submit the following documentation:

• a no-objection letter in respect of the applicant received from the Government, and;
• the applicant is certified in writing by the Government to be on official leave without pay for the entire duration of the Individual Contract.

Financial proposal

The financial proposal shall include a breakdown of the lump sum amount (daily rate and number of anticipated working days).

Travel

No travel missions are envisaged in the framework of the current assignment. 

In the case of unforeseeable travel, payment of travel costs including tickets, lodging and terminal expenses should be agreed upon, between the respective business unit and Individual Consultant, prior to travel and will be reimbursed.